Mention Melt and you are immediately transported into an apothecary, a quaint herbal and health shop nestled in the cobbled streets of Temple Bar.
Mention therapies and they are all here under one roof. A healing and wellness hub with the ability to reel out award after award to prove the Melt clinic and team are at the forefront of Massage and Acupuncture in Ireland.
Our team of therapists tailor your treatment in Acupuncture, Physical Therapy and Sports Massage to your individual needs. Or, if you simply want to be pampered Melt offers Yonka and Pai Facials, Indian Head Massage, Manicures and Pedicures.
We have proudly created a following of clients that feel like an extended family, here fatigue and stress surely "Melt Away ".
Our ethos is, ' We care about what we do'. Our experienced therapists deal with fertility issues , acute sports injuries, back pain depression and insomnia with confidentiality, professionalism,skill and care.
This Privacy Statement explains how Melt Apothecary Ltd. will process your personal and health information in accordance with the General Data Protection Regulation (GDPR) which comes into effect 25 May 2018.
WHAT TYPE OF DATA IS COLLECTED?
We collect three types of data: personal data, treatment data and marketing data.
Personal data includes: your name, address, date of birth, telephone number, and email address. This will only be collected if you voluntarily submit it to us.
Treatment data is relating to your health, and is collected for the purposes of clinical assessment, treatment or advice, and is necessary to be obtained in order to provide the most accurate service for you.
Marketing data with Phorest software with an opt in /opt out choice which means you will at all times be in control of the marketing information you receive. Phorest is fully compliant with GDPR regulations.
WHAT IS MY DATA BEING USED FOR?
When you contact Melt Apothecary Ltd. we will ask you to provide your name, address, telephone number, and email address. This information provided will be used by Melt Apothecary Ltd. to:
provide you with the treatment you have requested
respond to your questions or provide support
create your patient record and book your appointment(s)
send SMS updates regarding your appointments
contact you in the case of a data breach
provide you with advice, based on the information you have given
When you attend Melt Apothecary Ltd. you will be asked to provide whatever further treatment data (only necessary/relevant to the treatment) to allow us to:
perform a clinical assessment for whichever treatment you have booked
provide you with appropriate treatment and/or advice
Melt Apothecary Ltd. will never share your personal information with any other third party without your consent unless required to do so by law.
WHAT HAPPENS TO MY DATA?
All of your physical/paper data is stored securely in filing cabinets in a locked office with one keyholder (with key in their possession at all times). All electronic communications are hosted within platforms which are SSL-secure, password protected and encrypted. Phorest is encrypted in transit using 256 bit encryption. Archived files are sent to Kefron Storage units and older files are disposed of when no longer needed.
Your data will be held by Melt Apothecary Ltd. as long as is required by law.
IS MY DATA SHARED WITH THIRD PARTIES?
We do not sell, rent, distribute or otherwise sell your personal data to any third parties.
WHAT ARE MY RIGHTS?
You can contact us at any time to:
·Request personal or sensitive personal data about yourself
Correct any information if it is incomplete or misleading
Withdraw your consent regarding the processing of your data at any time
Ask any questions about your data
Oppose the processing of your personal data for legitimate reasons
USE OF WEBSITE
We do not gather information on an aggregate basis from visitors to our website. Any external links to other websites are clearly identifiable as such and we are not responsible for the content or the privacy policies of these other websites. Our online payment system is managed by Stripe. To ensure the adequate protection of personal data, Stripe have certified to the EU-U.S. and Swiss-U.S. Privacy Shield Framework. Their Privacy Shield Policy is available here